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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Len Pritchett

May 9, 2023

5  out of  5 rating by Len Pritchett
"Bob and everyone in his office is polite, professional, helpful, and responds quickly. As an example, we rented an RV several times during the pandemic and we needed to insure the rental. First, you have to get to the rental place before they give you the VIN of the rental RV and then call your agent from the RV rental place in order to have it added. If your agent is slow or unresponsive, you’re literally trapped at the RV rental place OR you buy daily insurance from the rental company. I asked the rental person why anyone would buy insurance from the RV rental place when they could simply call their agent. She said “you’re lucky you have a responsive agent. Most people just buy it because they don’t want to wait for their agent to respond.” I never waited and saved money. They emailed the policy to the RV rental place every single time within 2 minutes of my phone call. Another example of good service is that Bob also took the time to give a safety course to my 16 year old that helped us get a discount. Bob also called the corporate office to advocate for us on something. I have many more examples I could share. Doing business with Bob was like having a friend who wanted to help me and has staff who are the same. It sounds cheesy, but Bob Arnold is truly like a good neighbor and always there when you need him."
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Jessica A

April 19, 2023

5  out of  5 rating by Jessica A
"Bob has been my agent for 18 years. I reach out periodically with questions and to make updates. The team is always helpful, prompt, and I feel like I am their only customer! I recently got in a car accident and was especially appreciative of the personal service and answers to my questions about my coverage and how the accident would impact my rates. The on-line claim process was also very straight forward and quick. Everything was arranged within a day."
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Karen Kent

April 18, 2023

5  out of  5 rating by Karen Kent
"Bob and his staff are very friendly and helpful"
Profile photo of Gil D

Gil D

May 19, 2021

5  out of  5 rating by Gil D
"I have been a client of Bob Arnold and his team for several years. They are all very nice people to work with and always provides me with great customer service especially Matt Berto who usually answers the phone when I call and goes above and beyond to help me out. Much appreciated!"
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Cathy Calderara

April 1, 2021

5  out of  5 rating by Cathy Calderara
"I've been a State Farm client for over 30 years. Bob is always quick to respond to my inquiries and any claims I've had have been handled expeditiously and to my satisfaction. I'm a long term client because I'm extremely happy with the service I receive from Bob and State Farm."
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Doreen Quinonez

September 17, 2018

5  out of  5 rating by Doreen Quinonez
"I have had Bob Arnold as my agent for 22yrs and I have always had excellent service. I would highly recommend Bob and State Farm Ins. anytime. I have had State Farm for a total of 41yrs, both in Ca & Or."